Track order

Under normal circumstances, the goods will be shipped within 2 working days after ordering. Note: During peak promotion periods, there may be some delays in order processing time.

1. After the goods are shipped, an email containing the tracking number will be sent to you, please check. 2. Fill in your logistics order number on the "Track Order" page to get tracking information. 3. Please contact support@anlan.com for further assistance.

Orders purchased as a bundle may be packaged separately. There will be multiple tracking numbers. Therefore all packages may not reach you at the same time. Please check the Track Order page for additional tracking numbers.

We kindly suggest checking with your neighbors to see if they may have received it by mistake. Additionally, please check if the delivery person may have left it at your front door.
If you are unable to locate the package after checking these areas, please contact us so that we may investigate further.

Please contact our customer service team with your order number. We will investigate the issue and provide you with an update on the status of your order.