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ANLAN
ANLAN EMS Microcurrent Eye Beauty Device
Regular price
€26,95 EUR
Risk-Free Purchase
One year warranty
30-day unconditional return
- Using vibration and heat to stimulate the skin around the eyes at a frequency of 16,000 times per minute, it relaxes the muscles, relieves eye fatigue, effectively eliminates puffiness and lightens fine lines.
- 2 modes: Red: Helps improve cell activity, boosts cell metabolism and stimulates collagen growth, thus enhancing skin elasticity and repairing sensitive skin. Blue Blue: relaxes the eye area, tightens skin elasticity and eliminates eye puffiness.
- 40℃ heat stimulates skin blood circulation, lightens dark circles and eye bags, improves repair ability and promotes eye essence absorption.
- ALAN eye massage pen is light weight and has enough LED display for checking vibration level, temperature and power level. Suitable for carrying in your handbag and makeup bag, easy to carry and use anywhere.
What's Included
All products come with a one-year warranty and free shipping.
Estimated Shipping Times
| Region | Shipping Time |
|---|---|
| Europe | 10-15 days |
| North America | 6-10 days |
| South America | 10-15 days |
| Asia | 7-14 days |
| Oceania | 7-14 days |
Warranty Policy
Warranty Period and Coverage
The manufacturer's warranty is valid for one year from the date of delivery. The warranty covers free replacement and repair of purchased products. If the product is damaged or malfunctions under normal usage conditions, we will provide free repairs within the warranty period. If repair is not feasible, we will replace the product free of charge.
Circumstances When Repair Fees Will Be Charged
Even during the warranty period, repair fees will be charged under the following circumstances:
- Damage caused by dirt, scratches, breakage, or wear due to customer actions.
- Damage caused during transportation by the shipping company or other individuals.
- Faults or damage caused by fire, earthquake, or other natural disasters.
- More than 12 months have passed since the product's purchase.
Cases Not Accepted for Repair
Repairs will not be accepted under any circumstances, regardless of the warranty period, in the following cases:
- Products purchased from stores other than our company (including private sales, auctions, etc.).
- The product has been modified or repaired by the customer without authorization.
- Consumables and accessories that show no defects but are worn due to normal use.
- Damage caused by improper use or failure to follow the precautions and warnings in the user manual.
Returns and Shipping During the Warranty Period
For repairs within the warranty period, we will cover and reimburse the shipping costs of the product. For repairs outside the warranty period, the customer will bear the shipping and repair costs.
Warranty Inquiries
For warranty inquiries, please contact us at the following email address:
support@anlan.com
Note
Warranty terms are subject to change without notice. All repairs and claims will be handled based on the current warranty terms. Products without warranty are not eligible for repair, replacement, or return.
Refund Policy
Customer-Initiated Returns
① Returns Due to Customer Preference (Unused and Unopened)
We accept returns, exchanges, and full refunds within 30 days of receipt for unused and unopened products. Return shipping costs are the responsibility of the customer.
② Returns Due to Customer Preference (Opened and Used)
If the product is returned within 30 days after shipment and has been opened or used, a partial refund will be issued after deducting handling and disposal fees. Return shipping costs are also the responsibility of the customer.
③ Returns Beyond the Refund Period
If the return request exceeds the refund deadline, the product will be returned to the customer, and the shipping fee will be the customer's responsibility.
Note: Products that have been used cannot be resold, so a handling and disposal fee will be charged. For more detailed information, please contact us.
Product Quality Issues
If you experience any quality issues, please contact us within 30 days of receiving the product.
Our products come with a one-year warranty for peace of mind. If there are product defects, we will accept returns, exchanges, and refunds. ANLAN will cover the return shipping costs for defective products.
Note:
① Please contact customer support and follow the specified return process. If the return is sent via cash on delivery, the shipping fee will be deducted from the refund. Refunds and refund explanations will be provided once the product is received.
② The 30-day refund guarantee applies only to products purchased from the official online store and does not apply to other marketplaces.
③ Certified second-hand items, optional items, and gift wrapping fees are non-refundable.
④ If returned products are damaged, excessively dirty, or unfit for use, or if promotional items (like cleansing gels or cotton pads) have been opened, the return will not be accepted, and the cost of such items will be deducted from the refund.
⑤ Please keep the original packaging. If the original packaging is discarded or lost, ensure the product is securely packed in a box that can accommodate the entire product.
We Cannot Accept Returns, Exchanges, or Refunds Under the Following Circumstances:
① Products not purchased from anlan.com or official ANLAN stores.
② If more than 30 days have passed since the product arrived.
③ If no valid proof of purchase, receipt, or invoice is provided, or if these documents are falsified or altered.
④ If the product is damaged due to improper installation or operation, or if there is evidence that the labels, serial numbers, or waterproof markings have been tampered with.
⑤ Damage caused by external factors such as fire, flooding, wind, or lightning.
⑥ Any other situations described in this policy.
Description
ANLAN EMS Microcurrent Eye ...
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1. Do l have to pay taxes?
No, the tax is borne by ANLAN.
2. When is shipping made?
We ship within 1-2 business days. Delivery takes 6-15 days.
3. Can the red and blue lights be turned off?
Yes, of course. You can turn the lights on or off, and you can also choose the color you prefer.
4. Can this price be cheaper?
Absolutely! You can become an Anlan member and get an additional $5 discount. Plus, with each purchase, you accumulatepoints that you can redeem for cash.
Anlan Member
5. What to do ifthere is a problem with the product?
Don't worry, we're here to help. lf you have any problems with the product, please don't hesitate to contact us. Productspurchased through official channels have a free 1-vear warranty, We will offer you a replacement or refund free of charge.
